I bought a product and it’s not working as I had wanted. Can I exchange it?
As a general rule, a situation like this would not be covered under our return policy.
Between route of consumption and choice of strain, cannabis comes in many varieties and it elicits all kinds of different effects too. While certain general rules apply, it’s not an exact science. Different people react differently based on experience, gender, body weight, body chemistry, food consumption, and probably other things we haven’t considered yet. Budtenders make suggestions based on what is likely to happen, but there are no guarantees.
Finding the correct product and dosage that will provide you with the relief you need or the effects you desire is an iterative process since the effects of cannabinoids and terpenes vary from person to person.
Consider providing your Budtender with some details of the experience you are looking for and what didn’t work with the last product you tried so that they can help you find options that may provide you with the effects/results that you are looking for.
For medical recommendations, please seek the guidance of a medical professional.